Can I convert my Certificate of Deposit (CD) account to a different account type, such as a checking or savings account?
Account conversions are not supported. If you wish to switch to a different product type, such as a checking or savings account, you will need to open a new account that aligns with your financial needs.
Will I receive a confirmation when my CD automatically renews?
Yes, you will receive a confirmation when your CD automatically renews. The confirmation will be mailed to the address on file when on the maturity date.
What happens when my Certificate of Deposit (CD) matures?
We’ll send you a reminder by mail about 30 days before your CD matures.Once your CD matures, you’ll have a 10-day grace period starting on the date of maturity to: If we don’t receive instructions from you by the end of the grace period, your CD will automatically renew for the same term at the […]
How do I view my CD details?
You can view your CD details by signing onto your Online Banking Platform. Navigate to your account and click on Account Details.
How can I view the maturity date of my CD via my Online Banking Platform?
You can view your CD maturity date by: Your account information will be displayed.
When is interest accrued on my CD account posted?
Interest on your CD is typically posted either at the end of the month or on the 10th of each month. You can view your accrued interest through Quontic’s Online Banking platform.