Can I cancel a new account application after submitting it?
No, once your application has been submitted and a decision has been made, cancellation is not permitted.
When I open a new account, is my joint owner automatically added?
No, joint owners aren’t added automatically when you open an account. If you’d like to share your account with someone, you’ll need to send them a joint owner invitation once your account is set up.
Can I apply through the mobile app?
Not yet! The Quontic mobile app is designed for existing customers to manage their accounts. To open a new account, please visit our website and click “Open an Account” to get started—it’s quick and easy!
Do I need a mobile device to apply?
Not at all! You can apply using any device that connects to the internet—whether it’s a desktop computer, laptop, tablet, or mobile phone. Just visit our website to get started.
What if my application is denied?
If your application is not approved, we’re unable to offer you a Quontic account at this time. We are continuously working to improve our process, please check again in 6 months.
Is the application subject to approval?
Yes. All applications are reviewed and subject to approval.