Is the joint applicant the same as a beneficiary?
No, a joint applicant is not the same as a beneficiary. When you invite someone to be a joint owner, they receive full access to the account, including the ability to make transactions, request account features, and view statements. A beneficiary, on the other hand, does not have access to the account during your lifetime […]
My joint applicant was denied, how can they reapply?
We encourage the joint applicant to reach out to our Customer Care team directly to further assist with any application questions.
How do I know if my joint owner is added to the account?
Once your joint owner completes their portion of the application, they will receive an automatic email confirming the decision.
I sent one joint owner invite, but I need to add another. How can I add more than one joint owner?
You can request to add additional joint owners through your online banking portal. Just follow these steps: Note: One of our Customer Specialists will review your request and respond within 1–2 business days with the next steps.
How do I send my joint owner an invitation?
Once your account is open, you can invite a joint owner by following these steps: This process applies whether you’re a new applicant or an existing Quontic customer.
How long does it take to add my joint owner to the account?
Most joint applications are processed and decisioned within minutes after submission. However, depending on the information provided, your joint applicant may be asked to submit additional documentation. In such cases, the review process may take up to 10 business days.