How do I set up my direct deposit with Quontic?
It’s easy! Log in to your online banking or mobile app, click Tools and select the Set up direct deposit option, and follow the prompts. You’ll search for your employer or payroll provider, securely log in and confirm your switch.
Where is my deposit?
Once the direct deposit switch is complete, it may take 1 – 3 pay cycles for the payroll system to fully update and for funds to flow into the new account. Some payroll systems are faster, some take longer.
How do I cancel my direct deposit?
You will need to contact your HR department or access the payroll system directly to make this change. *Please note that the direct deposit that was canceled will still show up in online banking because the tool does not keep track of the status.
Is there a fee to use this tool?
Nope! This tool is completely free for our customers.
