Sometimes we are unable to pre-fill receipt information. Usually, this can be attributed to the quality of the image. You can always try to take a better image by swiping right to show the original image and then tapping on “Retake.” Try to use the available features to improve the image quality, such as automatic capture, flash, tapping to focus on the image, gridlines, and cropping. Try smoothing out and flattening the receipt  before capture to reduce shadows and distorted text.

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