To redeem your bitcoin for cash, submit the request using the Bitcoin Rewards Redemption form, found in the Online Banking website under Self Service > Forms.
On a daily basis, you may redeem your total bitcoin rewards balance as of the end of the prior business day. All requests for redemption must be received by 3:00 p.m. Eastern Time on a business day.
After you request the redemption of all the Bitcoin Rewards in your NYDIG Account, you may not cancel the redemption request at any time.
The proceeds of a redemption, less a fee of 2% of the proceeds (Redemption Fee), will be delivered to your Bitcoin Rewards Checking Account within five (5) business days of execution of the redemption.
Please note that, due to significant fluctuations in the price of Bitcoin and because the redemption will be executed on the business day after the business day of the request, your Bitcoin Rewards may be redeemed at a price that is different from the price of Bitcoin at the time you make a redemption request.