Why do I see marketing emails in my receipt list?
Oftentimes merchants send follow-up marketing emails to customers who have provided them with their email address in order to receive an e-receipt. If you provided these merchants with your @myreceipts.us account, that same email address will also receive marketing communications from said merchants. We work hard to stop these emails from landing in your receipts […]
I forwarded an electronic receipt to my @myreceipts.us email address, but I have yet to see it in my receipts list. Where is it?
It’s common for users to make typographical errors when using their @myreceipts.us email address. Double-check to see if the email address you are typing and the email address that you see at the top of the receipts list screen are the same. If they are not, just forward the receipt again to the correct email […]
Can I give out my @myreceipts.us email address?
Yes. In fact, this will allow you to skip the step of remembering to forward your electronic receipts. Instead of entering your personal email address, you can provide merchants with your @myreceipts.us email address and any electronic receipts sent by that merchant will be automatically added to your receipts list.
How can I add emailed receipts to my receipts list?
If you have a receipt in your personal email inbox, simply forward it to your unique receipts email address. If you ever forget your @myreceipts.us email address, you can find it at the top of the Receipts List screen.
Why am I seeing electronic receipts in my receipt list without forwarding them or giving my @myreceipts.us email address to a merchant?
Some merchants will try to make the checkout experience quicker for customers by storing the email address a customer previously used instead of asking for it again. They do this by keeping the email address on file with the profile you created with them.
How can I create a @myreceipts.us email address?
You will see a link to “Add Email Receipt” on top of the receipt list screen. You will be invited to pick a unique @myreceipts.us email address. Once your unique receipts email is created, it will appear on top of your receipts list screen.