Can I view my full account number in Online Banking?
Yes! When you are logged into online banking, click on the specific account you are needing the full number for. This will take you to the Account Detail screen where you will see an eye icon next to the last four digits of your account number. When you click this, you will see your full […]
What browsers are compatible with the new upgrade to online banking?
If you’re seeing a blank white screen once they have logged in to the upgraded online banking, it could be because you are using Microsoft Internet Explorer® as your internet browser. Microsoft Internet Explorer is not supported by the upgraded online banking. Try one of following supported browsers instead: Microsoft Edge, Google Chrome, Mozilla® Firefox®, […]
What will I see when I log in for the first time after the upgrade?
When you first log in, you will see a more updated look and feel to your online banking! All linked external accounts, bill pay payees and transaction history will transfer over so there is nothing you will need to do for this upgrade. Please keep in mind that the online banking functionality will remain the […]
Why don’t I see Calculators under the Tools menu?
Calculators are no longer a supported feature in the upgraded online banking. However, you can utilize Quontic’s financial calculators by going to https://www.quontic.com/financial-tools-and-calculators. With these helpful banking and home financing tools, customers can be empowered to make the personal finance decisions that work best for them.
Can I alter the way my accounts are displayed?
Yes, upon first log in your accounts will display in a tile format, like the image shown in the answer to “What will I see when I log in for the first time after the upgrade?” FAQ. However, by clicking the ‘list view’ button you can change the way your accounts are displayed to look […]
Will I be forced to change my password with the upgraded online banking?
No, your password will carry forward. However, you will be prompted to update your password if it matches your username or contains your first, middle, or last name in forward or reverse order.