Can I set spending limits?
Yes. If your card is enabled, select ‘Threshold Amount’ and toggle the control so it is green. From you here you easily set a limit so transactions will be declined if they are over an amount specified by you.
I received a new card. Will it be automatically added in Card Control?
Yes, your new card will be automatically added in Card Control. However, you will need to set new controls for the card.
How do I set up notifications for my debit card?
Within the mobile app, select ‘More’ on the taskbar at the bottom of the screen. After selecting ‘Alerts’, you can customize what Card Alerts to receive within our mobile app.
Will an alert be sent to me even if I am not logged in to Online or Mobile Banking?
Yes, as long as you have enabled Card Alerts you will receive a push notification.
Can I customize what alerts I receive?
Yes, you can choose which merchants or transaction type alerts you receive. You can also customize a threshold amount that will send an alert if you exceed the specified amount.
Why does my Card Alert show in Central Standard Time (CST) when I am in a different time zone?
The server that pushes the card alerts to your mobile device is located in CST.