What is Card Control?
Card Control is a service available to our customers that allows you to control your Quontic card through your mobile app! You may choose to block all transactions, set threshold amounts, or block certain merchant categories.
How do I get started?
Within the mobile app, select ‘More’ on the taskbar at the bottom of the screen. After selecting ‘Card Controls’, you will see your enrolled card(s). From this point, you can begin managing your transaction settings.
Can I block certain merchants?
Yes. Select ‘Merchant Types’ and there are several merchant categories to choose from such as department stores, gas stations, groceries, and more. Here you can opt to decline transactions from the specified merchant.
Can I block transactions by location? Including International?
Yes. Through location controls you can establish three regions where the card can be used. When enabled, any card activity from outside of the established region will be denied. You can also enable a block on any international transactions however, enabling ‘Block international’ will disable any previously set region specific transaction controls.
Is there a fee to use Card Control?
No! This new feature is available in our mobile app for our customers. Please note that your mobile carrier’s data fees may apply.
How can I tell if my card is on or off?
On the main screen of Card Controls, you will see ‘On’ or ‘Off’ next to the last four digits of your card. If you click on your card, card status is indicated by the color. Green indicates your card is on and can be used, and grey indicates your card is off and cannot be […]